A predicted surge in market share for electric vehicles is the single biggest change to the Dealership of Tomorrow report, said author Glenn Mercer as he presented his annual update to his long...

Data gathering is among the most important operations for businesses across the UK, and the automotive industry is no exception. With it comes some inherent challenges; accessing the data in the first...

With estimates that car retailers in Europe now generate around three quarters of their profits from aftersales, it has become more critical that OEMs and their franchised networks listen to their...

The future of the car industry has never been under as much pressure from so many different directions as it is right now, with authorities, the consumer and the environment all likely to have an...

With new car sales volumes under pressure in many parts of Europe, aftersales as a driver of overhead absorption will remain of critical importance. Demographic and consumer changes mean the...

BMW’s digital services boss has promised to keep retailers involved in the monetisation process as the brand’s connectivity evolves. Speaking to Auto Retail Bulletin at the recent Paris motor show,...