Cars Online 2009/10, Capgemini’s 11th annual global automotive study, aims to provide insight into how consumers shop for vehicles, what leads them to buy and what they are really looking for...
Read moreIn today’s highly competitive automotive environment increasing the number of prospects and converting them into buyers has never been more important. As the dealership is still the most crucial...
Read moreConsumers are fairly satisfied with the overall vehicle buying process, but there’s plenty of room for improvement – starting with the retail negotiation process, according to the latest...
Read more