Talk to any business owner about what’s it’s like to try and deliver change in most organisations, and this is what you will likely hear: Nothing ever gets delivered to scope and budget; I can...
Read moreIt’s been over two years since Toyota New Zealand (TNZ) made the switch from a franchised dealer model to its Drive Happy agency model for retail outlets. What have been the successes and problems...
Read moreI had a conversation recently with a potential new funder for the UK motor market, and during the meeting he must have used the phrase disruption a dozen times or more. But then, he is American....
Read moreWe all work within our individual comfort zones. The things we do daily are what has been instilled in us through years of conditioning. If you don’t believe that, try putting your jacket on...
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