LOTUS U-TURNS ON AGENCY ZEV PRESSURE LAID BARE IN NFDA ELECTION SURVEY JONATHAN GRAVELL TO DISCUSS ZEV MANDATE ON AUTO RETAIL LIVE CAZOO ANNOUNCES WINDING-UP VOTE 50% OF US RETAILERS DOWN AFTER CDK...

  EC CONSULTS ON BLOCK EXEMPTION RULES COMPLEXITY SLOWING VOLVO ONLINE SALES, SAYS MD LOOKERS TO SELL OFF WEST LONDON SKODA SMMT URGES UK EU TRADE TALKS CINCH CHANGES FOCUS US DMS CEO IN...

European dealerships are missing out on business as well as increased customer loyalty and positive advocacy. Once the initial car sale is completed, a significant 43% of consumers are not returning...

I don’t know if you tuned into our Auto Retail Live broadcast on Wednesday on how to drive more profit from your used car operations which as usual contained what you would hope would be basic...

CDK Global has a “significant pipeline of partners across different sectors of the industry” ready to join its Partner Programme, according to Neil Packham, head of the DMS provider’s global...

SPONSORED FEATURE On 11 December 2018 CDK Global sponsored the first in its series of three webinars with Auto Retail Network Live. Stuart Miles, MD for CDK Global UK and Ireland, was joined by Peter...

  LISTERS BUYS ADDITIONAL VW RETAILER CRYPTO CURRENCY SALES PORTAL GOES LIVE PRICE PUSH FROM USED DEMAND NEW IDEAS SHOWCASED AT NADA PICK-UPS NOW THIRD BIGGEST LCV SECTOR WORLD NEWS – MG back...

ROCKAR DISPROVES ONLINE SALES MYTHS RETAILERS COULD GET BLACK FRIDAY BOOST AUTO RETAIL INSOLVENCIES UP THIS YEAR ARNOLD CLARK OFFERS ‘END-TO-END’ EV PACKAGES TRANSIT CUSTOM OUTSELLS MOST...

RETAILERS REGISTER INTEREST IN SUBARU FRANCHISE NEW DIRECTORS AT GROWING USED CAR SUPERMARKET RETAILERS SEE GOOD GROWTH IN MAY NAT WEST JOINS ALD AUTOMOTIVE USED EV VALUES UP, HYBRIDS DOWN RETAILERS...

Why was the meeting called and who was in attendance? The meeting was the latest in a series of quarterly meet ups with CDK and a series of partners. As well as myself we had the CDK director of...

Recent CDK Global research into more than 64,000 customer reviews found that a vast number of women believed they were at a disadvantage when looking to buy a car, due to their gender. The words...

Nowadays, if you’re not using digital channels effectively, you may as well not be in automotive retail. The digital customer journey relies on up-to-date vehicle and dealership data being available...

Caramel latte, extra hot, extra shot, soya milk, large, blueberry muffin, you’ll pay by contactless and eat in, except on Monday’s when you’ll take-away – no receipt thanks. If you’re a regular...

Not too long ago a friendly chat over a cup of tea in a dealership was enough to set in motion a rewarding customer journey. Nowadays, as technology drives a change in consumer habits, retailers are...

As Arthur Miller’s salesmen discovered in his revered play Death of a Salesman, the way to succeed in a business climate is to move forward and not waste time ‘living’ in the past. For the modern...

In recent years customers across the retail environment have seen a major shift in the style of interaction they experience when they walk into a shop or a car dealership. Many major high street...

Volkswagen Group UK (VWG) has signed a solus deal with CDK Global to use its dealer management system (DMS) in over 700 dealerships. All UK auto retailers representing VW passenger cars, VW commercial...