Average salaries in automotive retail have seen a rise year-on-year of 16%, partly driven by an increase in management basic pay of 17% and bonuses and incentives for management rising to more than...

Bartletts Seat director Richard Bartlett has called on OEMs to show more realism at the supply end of the market, suggesting that they would be better putting appropriate numbers of cars into a market...

Manufacturer-retailer relationships have improved again with a second consecutive uplift in overall satisfaction scores, according to the latest NFDA Dealer Attitude Survey. From the record low of 5.3...

Car buyers and owners are changing their behaviour, driven largely by the ever-increasing range of information available to them online. However there is no evidence that online research is replacing...

As we went through the course of 2017 we knew that the financial results for the month of December would come under pressure and this has undoubtedly been proved to be the case. The average UK motor...

The Equality Act 2010 (Gender Pay Gap Information) Regulations 2017 came into force on 5 April 2017, and require large employers to publish details of the gap between male and female employee rates of...

As expected the average UK motor retailer had a tough November, posting a loss of £18,700 per site for the month. November is always a poor performing month as a result of being mid-quarter and with...

If you were looking at the results for the average motor retailer in 2016 you would probably give them a B+. Good, but not great. Coming in with an annual profit of £177,000 sees dealers suffer their...

The average UK motor retailer made a profit of £187 in the month of October. Given that this was once again a record setting registration month, alongside being a strong used car month, it represents...

Volvo’s network, covering 102 outlets operated by 55 partners, will universally apply the Volvo Retail Experience CI and facilities upgrades by 2020 with Jon Wakefield, the company’s recently...

The average dealer lost just under £15,000 in August 2016, the worst result for the year. While, on a headline basis, this does not look great, the result was paradoxically better than expected....

Nissan’s dealers, who will run 198 outlets by the end of this year, are adjusting to what one of their veteran retailers described as a brave new world, as sales targets and CSI bonus systems are...

The perfect storm of low interest rates, attractive finance packages, favourable exchange rates, PCP deals and manufacturer offers surely can’t last for ever, and retailers need to have a business...

A big topic in the discussion over transitioning from dealer to retailer in the automotive sector is the basic salaries offered to sales executives. Traditionally, retailers have offered a low basic...

Jeremy Hicks, Jaguar Land Rover UK’s managing director, is encouraging the 35 retail partners running its combined 201 outlet network to pay staff, particularly sales executives, higher basic...

Jardine Motors is aiming to switch its sales staff from low basic salaries with large bonuses to a larger basic salary with smaller bonuses in order to improve customer service and staff retention....

Changing remuneration packages to better reflect that we work in a retail environment, and are being compared by employees to the likes of John Lewis and Apple, will lead to better loyalty and more...

Mitsubishi Motors in the UK has put on hold its planned cut by 50% to the base margin on new vehicles sales. The cut was planned to try to reduce discounting through online brokers and would have...

After the hectic pace of March it was unsurprising that we had a slight slowdown in April. Every living prospect had been dragged forwards into the first quarter and, as always, it was time for a bit...

While we are well past the days when December was an exercise in minimising losses, the result for December 2015 was still slightly disappointing, with the average dealer posting a profit of £14,600...