The decline in new car registrations in recent years continues to feed through into a shortage of used car stock. This has implications for the cost and time of reconditioning these vehicles and...

In increasing base rate to 3% in November, the Bank of England warned that the UK risked being plunged into the longest recession in 100 years, one that could last into mid-2024. However, we see...

The vast majority of UK motor retailers are appointed representatives (ARs) of a regulated principal for their insurance activities. Some are also ARs for the promotion of finance. In both events, 8...

While the FCA’s recent announcement on an extension to the final implementation date to the end of July 2023 will have been welcomed, there is no reason for complacency or procrastination. The hard...

Economic factors such as rising inflation and interest rates are accelerating change in consumer confidence. GfK’s long-running Consumer Confidence Index decreased to -41 in June, a new record low....

It’s against my nature to focus on negatives, but with the Consumer Duty looming increasingly large with the Financial Conduct Authority (FCA) due to announce their finalised plans for what have...

Having spent most of my working life ‘retailer-side’ of the automotive industry, I became well-versed with suppliers letting me know that we might be ‘missing out.’ The sources of the stress...

Founded as a bicycle shop in 1859 and appointed as Ford Motor Company’s first official dealer in Great Britain in 1910, Hendy Group is today a significant multi-franchise business operating...

Against a backdrop of increasing competition, with some buyers willing to buy nationally, an ever better informed customer, new FCA rules and of course the pandemic, the last year has been both...

Partner feature: As motor retailing moves on from the re-opening focus and into the ‘new normal’, we all need to find a new balance – sustaining our core businesses and future-proofing our...

PARTNER FEATURE When UK car retailers can open their doors to the general public, social distancing measures will remain as a crucial defence against a second wave of Covid-19. With this in mind, here...

Welcome to the latest digital edition of Auto Retail Profit. You can view, download, read the issue here. Articles inside issue 60 include: How to turning adversity into a positive for your business 6...

The fascinating lessons shared by Autocar on China’s relative ‘bounce-back’ in sales should offer encouragement to all of us. Central to this recovery was digital engagement during the crisis as...

Too many dealers are underplaying the importance of a quality used car warranty to gain and retain customers, enhance customer trust and build their reputation. This is the stark observation from Adam...

2020 is set to see significant changes in motor retailing. This theme of change will not be new and nor is it unique to motor retailing. What matters is how the sector chooses to react. Having been...

PARTNER FEATURE Since the early 1960s, TJ Vickers has been a core part of the automotive landscape, initially in Telford and then in Shrewsbury. A long time Fiat dealer, the Italian marque has been...

Having great products, services and premises are key assets in developing and sustaining a successful business, but ahead of all these in the vast majority of organisations are the people who bring...

PARTNER FEATURE An ongoing vigilance helps Ancaster Group build trust and expertise with its work with AutoProtect A high integrity, compliant approach to value-added products is at the heart of the...

The December 2003 Harvard Business Review featured an article; ‘The One Number You Need to Grow’. Its principle message was profound: “The value of any one customer does not reside only in what...

Dealer finance is gearing up for potential change in the year ahead as we await the publication of the FCA’s findings into its review of motor finance. Having worked on both the finance company and...