Happy new year. I hope you all had a great Christmas and a profitable 2016. Just as 2016 was exciting (sometimes for the right reasons and sometimes not) I expect 2017 to be similarly full-on for auto...

The franchised retailer category in the 2017 Website Report was topped by Cambria with Renault Retail taking second place and Think Ford third. Cambria was praised for its clear layout, good enquiry...

On Wednesday we will launch our 2017 Website Report, with the key findings being revealed at our Digital Marketing Conference (there may be a few last minute places available if you call Ros on...

The speaker and panelist line-up for the Targets, Incentives and Rewards in Auto Retail conference, in partnership with carwow, has now been finalised. Mitsubishi’s UK managing director Lance...

Are you a Dave or a Kevin? Don’t worry, it’s not a trick question but a rather clever way to determine if you fully understand the importance of investing in online activities for your business or...

Listening to the statistics that were rattled out about online car buying at the SMMT Summit conference at the start of last week was mesmerising. Those stats included:...

Volkswagen retailer Martins of Basingstoke has opened a ‘pop-up store’ for two months in one of the town’s busy shopping centres, to generate sales leads for the new Beetle and Up...

New research from MAPFRE ABRAXAS shows that one-in-five car buyers now plans to take out GAP insurance when buying a new vehicle. The findings reveal buyers are aware of the importance of protecting...

Readers who have been in the industry more than 10 years (which I suspect means most of you) will remember the ‘clicks & mortar’ debate that followed the advent of internet car sales....

We’ve been running seminars and workshops for Auto Retail Network members for over seven years now and I’m always intrigued at how a common theme usually emerges, even though the...

Prestige car retailer HR Owen has revealed that chief executive Andy Duncan is leaving the company exactly a year after joining. Duncan, who joined HR Owen from Channel 4, will remain with the auto...