Facilitating customers’ ‘journey to the dealership’ has become an increasingly important yet complex task. From manufacturer and dealer websites to digital magazines, Twitter, Facebook, microsites...

After several years in development, Microsoft has finally launched its dealer management system, MSDMS, to the US market and has active pilot programmes. Technical experts said the latest delay was to...

ADP will continue to focus on Autoline as its global DMS system for all markets except north America, said Russell Puttick, vice president of international marketing. This despite the launch of an...

The average parts stockholding in a typical franchised dealership right now is 52 days. Given that most vehicle manufacturers routinely offer 2-day stock orders and 1-day VOR deliveries, would be the...

If more than 5 % of your gross stock has not moved for at least six months, you definitely have an opportunity to improve. • Lower obsolescence means fewer financial write-offs – and less...