The performance review looms large over managers and employees, but this is how to make them work best for both of you By Darren Williams When working with sales teams in the automotive industry the...

Conducting a mid-year review is crucial to assessing the state of your business. Take these seven steps to ensure you get the most out of it By Brent Wees If you want to live a happy life, tie it to a...

The temptation might be to send SMEs off to be dealt with elsewhere, but there are good reasons to service their fleet needs in house By Andy Tong H Jackson Brown Jr once said: “There is nothing...

By Brent Wees I want to dig into the idea of a ‘sick’ sales floor, and look specifically at walk-in traffic and its true value to your dealership. The opportunities can be richer than we perceive....

By Andy Tong Charles Darwin famously said: “It’s not the strongest of the species that survives, nor the most intelligent, but it is the one most responsive to change.” During 2015 we watched...

by Mark Walsh The greatest challenge to bringing about change is the entrenched culture in your dealership. These are the patterns of behaviours that have been accepted, tolerated, punished, repeated...

by Adam Butler How good are you at recruiting? One way to find out is to give yourself a score out of ten for the eight key points that I believe should feature in every dealership’s recruitment...

Talk of a downturn and recession is the best time for re-invention. To re-ignite the passion needed to perform, ask yourself the following four questions, develop an action plan and this time pull the...

One way to beat the credit crunch is to take a structured approach by looking at your business, identifying where more profits can be generated, putting a plan in action and then monitoring the...