SPONSORED FEATURE AX is the new name for Accident Exchange, with the group’s different companies brought together under two new pillars Until 2002, few dealers had a P&L line that included the...

After several months of volatility auto retail stocks seemed to find a positive direction during April, though the sentiment was more encouraging in the UK than elsewhere in the world. With the market...

Auto retail stocks around the world continued their erratic path through September with no clear direction emerging. Indeed, unlike previous months, there were no clear regional moves either....

After a couple of months when auto retail stocks around the world have recovered quite strongly, there was a rather more hesitant reaction by investors in July. This was particularly evident in the UK...

After months of falling values and uncertainty, there was a significant uplift in the share prices of the auto retail sector across Europe and on both sides of the Atlantic. While percentage increases...

Investors in auto retail stocks around the world have had a torrid year. Analysis of the past 12 months shows that all the listed retail companies under-formed our benchmark FTSE 350 Retail Index with...

For five years now, we have enjoyed a steady income from our accident management scheme which is run and administered for us by Accident Exchange. Our service advisors are charged with promoting the...

We wouldn’t profess to be a big player in accident management. But that doesn’t mean we are not serious about it, nor that it is not revenue-generating. Roughly 12% of our bodyshop...

My accident management scheme brings in around £75,000 a year in commission. And yet, it’s the customer satisfaction generated by the scheme which pleases me most. The additional turnover...

When Colchester Audi opens this month, it will be Hodgson Automotive Group’s seventh Audi dealership and, like the others, a haven for best practice accident management. One of the key elements...

Some decisions in business resolve themselves. The business reasoning behind our decision to introduce an accident management scheme was that it would contribute significantly to our offer of a...

Despite the predicted economic slowdown, motor retailers can guarantee at least a third of their profits from 2007 if they have an accident management programme. That’s the view of Steve Evans,...

My 26 staff carry out around 220 repairs a month at Glasgow Audi and about 10% of these come to us as a direct result of the group’s accident management scheme. With our four dealerships –...

Three years ago, our awareness of the benefits of a structured accident management scheme was limited. We assessed three competing systems, concluding that Accident Exchange provided our best route to...

With an average repair cost of £1,800, handling accident claims is serious business for vehicle repairers. It also presents an opportunity for dealers to interact and build valuable dialogue...

Audi dealer group Hodgson Automotive has increased bodyshop revenue by 35% over the past two years as a result of offering an accident management programme to its customer base, in partnership with...