The latest bout of NFDA Dealer Attitude Survey scores hit a third consecutive all-time low when they were published last Monday. That may not be surprising to anyone who’s partaken in the survey or...

If today’s lead story proves anything, it’s that legislative measures are causing an unparalleled degree of meddling at manufacturer level. You have to feel for them; it’s been said before, but...

Adam Lamb, John Pace and Christopher Barber were all in court in recent weeks – three men with three things in common – all sold cars for a living, defrauded their employers and had...

Many young people today say gender matters less. While they may not be buyers today, should this be something retailers take on board and incorporate into their sales strategies? That could be...

Tesco’s share price tumbled 2.4% after lawyers Leigh Day announced it was bringing a case on behalf of female staff on the shopfloor and tills, who believe they should be paid the same as male...

Where do you stand on warranties? Are they a useful earner for your workshop or can they cause more trouble than they are worth because of exclusions? Coachworks Consulting, which advises retailers on...