Over the past few months, we have witnessed a targeted VAT campaign by HMRC in the motor retail sector. HMRC is concerned about differences in the reported values of vehicle sales within the...

The losses month on month in the sales-volume index in the UK in December made the domestic market an anomaly in the wider European figures, with other markets seeing gains. In addition, across these...

Those organisations which allow customer service standards to drop will feel the impact on the bottom line – not always immediately, but inevitably and significantly in the longer term. This is the...

December saw battery electric vehicles claim their largest ever monthly market share, of 32.9%, while for 2022 as a whole they comprised 16.6% of registrations, surpassing diesel for the first time to...

With the UK looking certain to go into recession in 2022, which the Bank of England forecasts will be prolonged, if shallow, sentiment among retailers over the country’s economic prospects has hit a...

Motor retailers saw the average value of sold red work increase by 24% year-on-year in November from £203.38 in 2021 to £252.23 in 2023. Similarly, the value of sold amber work increased by 23.5%...