JLR retailers ‘demand no-sell-on clause’
31 October 2022
Some JLR retailers are refusing to deliver new vehicles unless customers sign a document stipulating they cannot sell their vehicles outside the retailer network within the first six months, it has been claimed.
Customers told Auto Express the demand “had come from Land Rover head office” with one retailer claiming they faced a fine of £28-£30k if the vehicle they had sold was listed on the general market within six months.
In a statement issued to Auto Retail Agenda, JLR said “we take this type of feedback very seriously… our retail partners work hard to ensure all customers are treated fairly and with honesty, we therefore ask them to exercise due diligence to be sure they are transacting with buyers who intend to use the car and not with resellers.
“It is not in our instruction or guidance that any agreements are made with customers relating to the onward sale of their vehicle, nor do we endorse it.”
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