Cazoo customer gets £1k bill after collapse
05 June 2024
A customer who bought a car from Cazoo says she has been left with a £1k repair bill after the company went into administration. She purchased the £10k Peugeot in February and a fault was found in May, costing the four-figure sum to fix.
As she was still in the 90-day Cazoo warranty period, she reported the fault, but administrators Teneo said Cazoo was now unable to process any claims. Although she paid for an extended warranty, with The Warranty Group, the extended warranty hadn’t kicked in and therefore didn’t cover the faults.
Ellie Rylands was told she could apply to be a creditor and possibly get some of the money back, but “I suspect I’ll be at the back of the queue, and it may reach a point where there’s no money left for people like me.
“I heard really good reviews online for Cazoo and thought it was a reputable company.”
Tags:
Cazoo 
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