Retailers keep schtum to avoid technician poaching
06 October 2021
Retailers are choosing not to publicise details about technicians and their qualifications, due to fierce competition for skilled labour and the likelihood of employees being poached by rivals.
Speaking on condition of anonymity, a senior figure working with a large garage network in the fleet sector said: “Because there’s such a shortage of technicians – and this has been going on for at least the last 12 months – garages are quite shy about publishing the qualifications their staff has. Other people can see this, so they actually try and poach each other’s staff.
“It’s so competitive at the moment, and if you were a garage owner, the last thing you’d want to do is publish your list of technicians, really. It’s my personal view, but I wouldn’t be publicising all of my staff now.”
Auto Retail Network understands that there have been cases of technicians applying for and accepting higher-paid positions at competing retailers, then using such offers as leverage for pay rises and remaining with their existing employers.
We have also received anecdotal reports that some older technicians are leaving dealers because they do not wish to retrain to work on electric vehicles. Some are said to be establishing their own businesses to focus on older cars.
Tags:
technicians 
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