Know your law: What happens if a serious accident occurs as a result of repairs to a customer’s vehicle?

  30 September 2007

• The retailer will be liable to the customer for breach of contract, for failure to exercise reasonable care and skill. This renders the retailer liable for damages – including to third parties, for example someone involved in an accident. • The retailer could also be liable for corporate manslaughter. The test is whether the…

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