Latest Bulletin

Enough time has passed since the EU referendum that the initial furore has died down, but when it comes to the economic fallout, our toes are still in the water. There remains an air of economic nervousness and it is reasonable to assume that your average consumer might be holding back on making purchases. From what we know so far, car sales are holding up relatively well; even so, the SMMT’s figures suggest the fleet sector is currently in better shape than retail, so there is cause for concern.

David Peel’s game plan aimed at fostering an engaged, motivated, thinned-out and increasingly profitable network is on track after one year as Peugeot UK’s managing director. Overhauling what he...

The total number of new car sales points increased from 4,840 in January 2016 to 5,011 at the beginning of 2017, which follows a fall of seven sales points in 2015. This is one of the key findings...

More and more we see schemes which try to generate a good customer outcome. At Barclays we call them magic moments, where a colleague or client has gone above and beyond the call of duty. However...

Suzuki will major on refining its new customer website, which the company’s UK car division director Dale Wyatt claims is the best in the industry, rather than follow the trend of creating an...